Subscription and Purchase Terms

Boofoll is a technology tool that FACILITATES, ORGANISES and ACCELERATES the search and application for jobs: it gathers jobs from public sources, estimates how well they match your profile, helps tailor your CV and cover letter, organises your applications and offers guidance through artificial intelligence.

Boofoll is NOT an employment agency, recruiter, immigration consultancy, law firm or employer representative. It does not broker hiring, does not take part in hiring processes and has no influence on companies' decisions.

Hiring is an exclusive decision of third parties (the hiring companies) and depends on many factors outside our control: the candidate's experience, education, language and visa situation, competition, the company's situation and each job's criteria, which vary from job to job.

Boofoll therefore does NOT guarantee interview invitations, success in hiring processes, employment, salary, visas, relocation or keeping a job. Figures and examples shown on the site and app (such as market studies) are general references, not promises of results for you.

Boofoll finds and highlights the jobs that best fit your profile using algorithms and the information you provide. The match score is an automatic ESTIMATE, can be wrong and does not replace your own judgement.

Boofoll does not limit your choices: you are free to apply to any job, including those the app does not rank as your best fit. Language, visa or salary alerts are warnings to help you decide — the decision and responsibility to apply are yours.

When tailoring a CV or letter, Boofoll only reorganises and rewrites the information YOU provided (in the uploaded CV and your profile): section order, wording, keyword emphasis and a format that applicant tracking systems (ATS) can read. Boofoll does not deliberately add experience, roles, degrees, certificates, languages or achievements you did not provide.

All content generated by Boofoll uses third-party artificial intelligence services and, like any AI, may contain errors, omissions, exaggerations or changes of meaning. Human review — above all yours — of every document before using or sending it is MANDATORY. By sending a document you declare that you have reviewed it and that it is true.

You alone are responsible for the truthfulness, accuracy and currency of everything you send to Boofoll (CV, degrees, certificates, experience, languages, identity and visa documents and any attachments) and of everything you send to companies.

Boofoll does not verify, audit or confirm this information and is NOT responsible for false, misleading or outdated information you include in your profile, the CV you uploaded or any document — nor for its consequences (rejection, dismissal, termination for cause, lawsuits, immigration sanctions or others).

Boofoll is also not responsible for false or altered documents the candidate shares with companies. In case of fraud committed by the user, Boofoll is as much a victim as the deceived company: we may suspend or close the account without refund, preserve records and cooperate with authorities and injured parties, as permitted by law.

Tips, checklists, interview practice, suggested answers and coach messages follow good market practice and are general guidance. It is up to you whether to follow each suggestion.

Boofoll takes no responsibility for any problem in the hiring process (delays, lack of response, company requirements, interviews, tests, offers, negotiation, employment contract) and is never responsible for a candidate's lack of success in a hiring process.

Jobs come from public sources (such as the German Federal Employment Agency) and from the advertisers themselves. They may be outdated, incomplete, closed or contain the advertiser's errors. Boofoll does not verify companies or guarantee a job's existence, conditions or legality.

Never pay to get a job or a visa, and be wary of requests for sensitive data before a contract. Boofoll is not responsible for scams by third parties outside the platform.

Information about visas, the Blue Card, degree recognition, taxes, contracts and relocation is general and may change. It is not legal, immigration, tax or professional advice. Always confirm with official sources and, if needed, a qualified professional.

The coach and the German teacher are artificial intelligence: they can make mistakes, are not people and do not replace human professionals. Usage limits apply (monthly tokens for the coach; minutes per day and days per week for lessons) as stated in the plan or pass.

German lessons do not guarantee a level, passing exams (Goethe, telc, TestDaF etc.) or certification. Placement and progress projections are ESTIMATES: progress depends on your learning, dedication and practice outside lessons.

German lessons are a MONTHLY SUBSCRIPTION SEPARATE from your Boofoll plan (Free, Radar, Candidato or Premium), charged by Stripe (website) or by the app store (Google Play/App Store) and RENEWED AUTOMATICALLY every month at the price of the chosen combination (minutes per day × lessons per week). Each paid renewal makes a new month of lessons available. You can cancel anytime in Teacher → My plan, in You → Your subscriptions in Stripe's payment portal or, if you subscribed in the app, in the store's subscriptions area; cancellation takes effect at the end of the paid month, with no new charge, and lessons remain available until then.

INCREASING the combination (more minutes per day or more lessons per week) takes effect IMMEDIATELY: only the prorated difference for the rest of the month is charged, and the new combination applies from the next lesson. DECREASING takes effect from the next renewal, at the new price; the current month keeps the combination already paid for, with no partial refund.

WEEKLY ALLOWANCE: your combination becomes a weekly lesson time (Monday to Sunday) equal to minutes per day × lessons per week (e.g. 30 min × 5 = 2h30). Use it however you like: all in one day or spread over the week.

HOW EACH LESSON WORKS: each tap on "Start lesson" (or "Continue lesson") opens a block of up to your contracted minutes per day (or what is left of the week). From that moment, a clock on Boofoll's server counts the block continuously — closing the app, switching screens, losing connection or not answering does NOT pause it. Tapping "End lesson" closes the block and gives the unused whole minutes back to your week. The placement test (including a retake on request) uses lesson time like any exercise.

When the week's time is used up, lessons are blocked until the following Monday (by your device's date). The app shows your weekly usage and warns you at 50%, 75%, 90% and 100%.

TIME DOES NOT ACCUMULATE: minutes of a block that ran to the end unused and weekly time not used are lost and do not carry over to the next week or month, nor do they generate refunds or credit.

During a started lesson, the app may send reminders (for example, every 5 minutes) if you leave it, saying how much time is left. These reminders are a courtesy: they depend on your device's notification permissions and do not change the clock.

Changing your device's date or time zone does not reopen lessons: Boofoll's server validates the date and the lesson clock. Abuse or attempts to bypass the limits may lead to suspension of the lessons.

Subscriptions are charged by whoever processes the payment on the channel where you subscribed: Stripe (boofoll.com website) or the app store (Google Play or App Store), and in the future Paddle on the website. They are recurring (monthly unless stated) and RENEW AUTOMATICALLY until you cancel. We email you before each renewal.

To cancel: website subscriptions in Settings → Manage subscription; subscriptions bought in the app through a store in that store's subscriptions area (the app has a shortcut in You → Manage subscription). Cancellation takes effect at the end of the paid period and access continues until then.

Changing plans: upgrades apply immediately with a prorated charge for the difference; downgrades apply at the next renewal — as shown by Stripe or the store before you confirm. CV/cover-letter packs are one-off payments. The German lessons subscription follows section 10. Lesson passes bought before 2026-10-08 (one-off, 30 days) remain valid until the end of their period.

We respect the consumer right of withdrawal under applicable law (for example 14 days in the European Union; 7 days in Brazil — art. 49 of the Consumer Code), counted from the purchase.

HOW TO ASK: in the app or on the website, under You → Legal → Refund policy. It lists the cases that qualify: withdrawal within the legal period, duplicate charges, charges after a confirmed cancellation, and a Boofoll technical failure that prevented use and was not solved by support. To ask, choose the purchase and the case and describe what happened. Not covered, among others: requests outside the legal period without an improper charge, forgetting to cancel before the renewal, not getting a job, and credits (CVs, cover letters, lessons) already used. You get the confirmation and the answer by email. Within the legal period, withdrawal is granted: we refund through the same payment method and end the subscription or access to the item.

Purchases made through Google Play or the App Store are refunded by the store: you can ask through the same path above (we request it from the store where the store allows it) or directly in the store, under its rules.

In the European Union, by requesting the immediate start of a digital service or content you acknowledge that the right of withdrawal may be lost once it has been performed, to the extent permitted by law. Documents already generated and delivered are consumed digital products. Outside the cases provided by law, there is no refund for periods already started, used quotas or unused credits.

The monthly CV and cover-letter quota renews at the start of each month and does not roll over. Single credits do not expire while the account exists but are deleted if you delete the account. To protect the service, we may limit automated, abusive or unreasonable use.

Coupons and promotions are valid only for the stated item, audience, period and number of uses; they cannot be combined or exchanged for cash and may end when the limit is reached. Stripe or the store may reject a code used outside these conditions.

FREE TRIAL: when Boofoll offers free days on a plan, the number of days is shown before you confirm. There is no charge during the trial; when it ends the subscription is charged automatically unless you cancel before the last day. The trial is available once per person and may be ended or changed at any time for new subscriptions.

Prices are those shown before payment, in the stated currency (in the app, the store converts the price to your country's currency). Taxes and fees from your bank or card (including currency conversion) may apply.

PRICE CHANGES: whenever the price of a plan or of the lessons changes, every subscriber of that item is notified by email. The new price applies to new subscriptions; existing subscribers keep the contracted price while the subscription stays active, unless a specific notice is sent at least 30 days in advance, in which case you can cancel before the renewal at no cost.

Boofoll relies on third-party services (payments, artificial intelligence, hosting, job sources). We do our best to keep everything running, but there may be outages, delays in job updates and changes in sources. Features may evolve, change or be discontinued, while preserving what is essential to the plan during the paid period.

To the maximum extent permitted by law, Boofoll is not liable for indirect damages, lost profits, lost job opportunities or consequences of decisions made by companies, authorities or the user. Where liability exists, it is limited to the amount you paid Boofoll in the 3 months before the event. Nothing here excludes liability that cannot be excluded by law (such as intent, gross negligence or mandatory consumer rights).

You agree to indemnify Boofoll for losses, claims and expenses (including reasonable legal fees) caused by false information you provided, misuse of the platform or breach of these terms.

We record the version of these terms, the date and time of your acceptance, the language and the device, as proof of what you were told. Your data is processed according to the Privacy Policy. If these terms change materially, we will ask for a new acceptance before your next purchase.

The law of the service operator applies and, if you are a consumer, the mandatory consumer protection rules of your country of residence. If a clause is held invalid, the others remain in force. Questions: contato@boofoll.com.

Like any technology company, Boofoll may be the target of cyberattacks (intrusions, fraud attempts, data leaks or outages). We apply security and defence protocols (encrypted connections, access control and logging, monitoring, backups and collecting only what is needed; card data stays with the payment providers, never with Boofoll), but no system is fully invulnerable. If an incident affects your data, we will notify you and the authorities as required by law (GDPR/LGPD).

Scammers may use Boofoll's name, brand and logo in fake emails (phishing), text messages, calls, messages on WhatsApp, Telegram or other platforms Boofoll does not use, fake social media profiles, fake websites and apps, and fake job ads.

Boofoll NEVER: asks for payment, a fee, deposit, gift or bribe to approve, refer or guarantee a job, interview, hiring or visa; sells jobs or "guaranteed jobs"; asks for your password, verification codes (SMS/2FA), full card details or bank transfers by message; asks you to install remote-access software; offers work in exchange for purchases, investments, crypto or "paid tasks"; asks for personal documents outside the official app and website.

Official channels: the Boofoll app downloaded from Google Play or the App Store, the boofoll.com website and emails sent from the @boofoll.com domain. Payments only through the checkout inside the app or website. If you receive doubtful content in Boofoll's name: do not click links, do not pay, do not send data or documents; open the app or type boofoll.com and confirm with contato@boofoll.com. Report it to contato@boofoll.com; if you lost money, tell your bank immediately and file a police report.

Boofoll is not responsible for payments, data or documents handed to third parties impersonating it outside the official channels, and cooperates with the authorities in investigating them.